The Indian Internet Banking Journey
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
Case Code |
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ITSY003 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extra
Themes
e-Business |
Case Length |
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08 Pages |
Period |
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1990-2002 |
Pub Date |
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2002 |
Teaching Note |
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Not Available |
Organization |
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Reserve Bank
of India, ICICI, HDFC, IDBI, etc. |
Industry |
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Banking |
Countries
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India |
Abstract:
The case, 'The Indian Internet Banking Journey' examines the concept of Internet
banking, its benefits and problems.
It also discusses the initiatives taken by ICICI bank, the pioneer and leading
provider of Internet banking services in India.
The case explores the reasons for the limited growth of Internet banking in
India and discusses its future as well.
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Issues:
» Understand the basic concepts of Internet banking, its working mechanism
and benefits.
Contents:
Keywords:
The Indian Internet Banking Journey, Internet banking,
initiatives, ICICI bank, Internet banking, services, limited growth.
The Indian Internet Banking Journey
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